Testimonials

I am very grateful to those of my customers who have taken the time and trouble to register on the Support Forum and post flattering testimonials. If you don't want to register on the Forum, but would still like to leave your comments on the service you have received, then please click here to go to the Comments Page.

Below are some of them:

Methodical - by Dave

Jim adopts a highly methodical approach to resolving IT problems that, frankly, I do not have the patience for myself. Backed by his broad knowledge and initial intuitive analysis of the underlying problem means he has a high success rate resolving issues.

Nothing too small! - by Adrian

Just a quick line to commend your service to those customers who will be using your expertise for the first time. Quick, methodical & able to succinctly explain technical jargon (to some of us it is any way!). No question too small or problem too minor. Gives the non-computer illiterate amongst confidence and reassurance to have someone willing and able to tackle our everyday problems Adrian R

Supporting the unwilling user - by Linda

Jim has everlasting patience with these babies (computers), will sort out any problems you have and provide aftercare support should you require it (and given my experience of computers, this is something one requires continuously!). Great when you are slightly/moderately/totally out of touch with the ICT world and need someone to sort your system out. Great when you really have not got the time nor the inclination to spend hours fiddling around with a machine which does anything except what you want it to! Great when you are someone who really cannot be bothered spending hours investigating the intricacies and peculiarities of machines and software which seem to change every couple of weeks. Great when you simply want the damn thing to work properly. You could see from the above speel that I am sooooooooooooooo keen on sorting computer problems out.... which is why it is nice to have somebody to do it for me!!

Plug 'n Play - no way! - by barryk

I believed the story, just plug in the wi fi router and it will configure itself and work -- unfortunately nothing is easy -- it did not work. I therefore contacted Jim before I did too much damage and via the telephone and by remotely linking into my PC he worked methodically and configured the environment so that all is now fine. In all my dealings with Jim he has been very professional, helpful and patient (which is good when he is dealing with a "luddite") and have no hesitation in recommending him to my friends.

reliable professional - by Dick

Jim has sorted countless computer problems from installing a wireless network to removing viruses. He is always patient, precise and careful to explain the options or actions he needs to take to sort things out and get my computer operating properly. His patience is especially useful in supporting me to operate my computer properly because as a novice I don't always grasp things first time but a few minutes of Jim's time gets me back on track. I can thoroughly recommend Jim as a reliable professional who will take the time to sort out computer problems and offer help and support on all associated issues.

To view or comment on these testimonials click on the following link and you will be taken to the Testimonials section of the Support forum.

Testimonials