| This service will investigate and diagnose failures using a selection of
tools and experience - assuming that the problem is not Virus, Spy-ware or
Hacker related. (For these please see the Virus & Spyware removal
Service ). In most cases the fix is simple and quick but in some cases you
need to take the following points into account:- Is it a hardware failure or a software failure?
With serious hardware failures one needs to question whether it's worth
fixing or replacing. With the price of new computers continually dropping one
must carefully weigh up the pros and cons of repairing an existing system.
Disruption is the most important factor to take into consideration. How valuable
is the data; how much data could be lost; how soon do you need to be back up and
running; how long will it take to resolve the problem?
Similarly, with software failures one needs to question whether it's worth
spending the time repairing the existing operating system; reinstalling it or
replacing it with the most recent release. Older operating systems such as
Windows 98, Millennium, NT or 2000 require more time to diagnose and fix. Newer
operating systems demand more from the hardware. Factors such as the labour and
the cost of new operating systems need to be taken into account.
CompuGuide will analyse your situation and recommend the best course of action
for you.
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